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J.P. Morgan recognized by Coalition Greenwich as a 2023 Greenwich Leader in Asia

J.P. Morgan has been recognized as a 2023 Greenwich Leader. The firm earned leadership in Quality Awards for Asian Large Corporate Cash Management for the fifth year in a row. The firm received country specific Asian Large Corporate Cash Management awards for China and India and Greenwich Quality Leader recognition for Asian Large Corporate Banking in Singapore and India.

The firm also earned Greenwich Excellence Awards within both the Asian Large Corporate Cash Management and Asian Large Corporate Banking categories, with several of these awarded to J.P. Morgan for the first time in 2023.

In addition to these five Greenwich Quality Leader awards, J.P. Morgan has earned three Greenwich Excellence Award recognitions within Asian Large Corporate Cash Management and a further six Greenwich Excellence Awards within Asian Large Corporate Banking across Asia. Key awards include those specific to digital platform security capabilities, ease of doing business, ability to streamline KYC processes, accuracy of operations and many more.

Asia Pacific is unlike any other region in the world, home to a multitude of languages, currencies and regulatory regimes. It is our ability to truly understand this landscape, and the specific needs of our customers, that results in this kind of accolade. We are proud to keep delivering on this best in class service to support people, banks and businesses all across the region.

Madhav Kalyan, Head of Payments, Asia Pacific, J.P. Morgan

2023 Greenwich Quality Leader Awards

  • Asian Large Corporate Cash Management Quality Leader
  • Asian Large Corporate Cash Management Quality Leader – China
  • Asian Large Corporate Cash Management Quality Leader – India
  • Asian Large Corporate Banking Quality Leader – Singapore
  • Asian Large Corporate Banking Quality Leader Awards – India

2023 Greenwich Excellence Awards

For Greenwich Excellence in Asian Large Corporate Cash Management, J.P. Morgan was recognized as excellent in three categories including:

  • Customer Service
  • Accuracy of Operations
  • Digital Platform Security Capabilities

For Greenwich Excellence in Asian Large Corporate Banking, J.P. Morgan was recognized as excellent in six categories:

  • Knowledge of Transaction Banking Needs
  • Ease of Doing Business
  • Timely Follow-Up
  • Ability to Streamline KYC processes
  • Coordination of Product Specialists
  • Frequency of Contact

Methodology: From September 2022 to January 2023, Coalition Greenwich conducted 912 interviews in large corporate banking and 1,179 interviews  in large corporate cash management at companies in China, Hong Kong, India, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, and Vietnam. Subjects covered included product demand, quality of coverage, and capabilities in specific product areas.

Greenwich Excellence Awards in Asian Large Corporate Banking are based on interviews with 912 corporates with annual revenues of $500 million or more.

Greenwich Excellence Awards in Asian  Large Corporate Cash Management are based on interviews with 1,179 corporates with annual revenues of $500 million or more.

Source – JP Morgan
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